1. Introduction

At Glitz Consults & Travels Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, https://glitzconsultstravel.com or use our services.

2. Information We Collect

We may collect and process the following types of personal information:

-Personal Identification Information: This includes your name, email address, phone number, mailing address, passport information, and other identifiers when you make a booking or inquiry.

-Payment Information: When you make a purchase or booking through our website, we collect payment details, including credit card information and billing address. We use secure payment processing services to handle your payment information.

-Travel Preferences and History: We may collect information about your travel preferences, such as preferred destinations, travel dates, and accommodation choices, as well as your past travel history with us.

-Technical Information: This includes your IP address, browser type, operating system, and other technical details when you visit our website. We may also collect information about your browsing behavior and interactions with our site.

-Communication Data: If you contact us via email, phone, or through our website, we may retain records of your communication, including the content of your messages and our responses.

3. How We Use Your Information

We use your personal information for the following purposes:

-To Provide Services: We use your personal data to process bookings, reservations, and payments, and to communicate with you about your travel plans.

-To Personalize Your Experience: We may use your travel preferences and history to tailor our services and offers to better meet your needs.

-To Improve Our Website: We use technical and browsing data to analyze how our website is used and to enhance its functionality and user experience.

-To Communicate with You: We may send you promotional emails, newsletters, or other communications about our services, special offers, or travel-related information that may be of interest to you. You can opt-out of these communications at any time.

-To Comply with Legal Obligations: We may need to use your information to comply with legal requirements, such as tax laws, immigration regulations, or law enforcement requests.

4. How We Share Your Information

We may share your personal information with the following parties:

-Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as payment processors, airlines, hotels, and travel insurance companies. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

-Business Partners: We may collaborate with trusted partners to offer joint promotions or services. We will share your information with them only when necessary and with your consent.

-Legal Authorities: We may disclose your information to government agencies, law enforcement, or other legal entities when required by law or to protect our legal rights.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, please be aware that no data transmission over the internet or storage system is completely secure.

6. Your Rights

You have the following rights regarding your personal data:

-Access: You can request a copy of the personal data we hold about you.

-Correction: You can ask us to correct any inaccuracies in your personal information.

-Deletion: You can request that we delete your personal data, subject to certain legal exceptions.

-Restriction: You can ask us to limit the processing of your personal data in certain circumstances.

-Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

-Objection: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at info@glitzconsultstravel.com

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. For more details, please refer to our Cookie Policy

8. International Data Transfers

Your personal data may be transferred to, and stored at, locations outside of your country of residence, including countries that may have different data protection laws. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy when transferred internationally.

9. Retention of Your Information

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Glitz Consults & Travels Ltd

Email: info@glitzconsultstravel.com

Phone: +234 803 4393 632

Address: Km 24 Lagos Badagry Express Way, Cele Nica, Ojo, Lagos

Effective Date: April 4, 2024